The world of Voice Over IP is taking off like a rocket ship filled with dynamite and everyone wants a piece of the pie. And when the pie is as big as this, and when the money involved for even a slight slither of pastry runs into millions of pounds profit, you can be sure that people are gonna want to take care of that investment and monitor the hell out of it.
The explosion of popularity in Voice Over IP technology caused by the incredible benefits it offers has somewhat allowed the cracks to show through longer and more un-reservedly than would potentially be the case in other business sectors. But with so much competition now out there, downtime is not an excuse, and non-monitoring is not an option.
The Voice Over IP sector differs primarily because the necessary elements on which the system depends are not the responsibility of the company but rather the service provider. And although this has always been the (accepted) case with telephone network providers, Voip technology is a far more fragile and infantile beast, hence the need for in depth effective monitoring.
The most accurate method of monitoring to ensure optimum call quality is by 'end-to-end'. This method works by duplicating calls to users' SIP devices, and analyzing the actual call responses in order to determine the quality of signal and system services. When a problem is detected, the monitoring feature can then send an immediate alert via either sms, email or phone.
The other benefit of monitoring systems is the supply of real time and in depth reports that are provided, offering invaluable insights into performance metrics and any potential errors that may arise, allowing for detailed analysis to be carried out at anytime from any place.
The over-riding reason for the majority of companies utilising monitoring systems is to ensure that any risk of downtime and unreliability is minimised as far as possible, but that is not to say that the other advantages offered by such a system should be overlooked.
Time, credibility and reliability all equate to money, and failure to provide basic securities and assurances for your clients will affect your profits and reputation, whatever business you are in. With Voip this effect is magnified due to the still unproven technology on which it is based.
So whatever reasons there may be for not switching to Voice Over IP yet, there are many more reasons why you should, and the gap between why and why not will only continue to increase for the very forseeable future. So if you want your business to get to that next level before the competition do yourself a favour and make the switch to a registered provider today.
The explosion of popularity in Voice Over IP technology caused by the incredible benefits it offers has somewhat allowed the cracks to show through longer and more un-reservedly than would potentially be the case in other business sectors. But with so much competition now out there, downtime is not an excuse, and non-monitoring is not an option.
The Voice Over IP sector differs primarily because the necessary elements on which the system depends are not the responsibility of the company but rather the service provider. And although this has always been the (accepted) case with telephone network providers, Voip technology is a far more fragile and infantile beast, hence the need for in depth effective monitoring.
The most accurate method of monitoring to ensure optimum call quality is by 'end-to-end'. This method works by duplicating calls to users' SIP devices, and analyzing the actual call responses in order to determine the quality of signal and system services. When a problem is detected, the monitoring feature can then send an immediate alert via either sms, email or phone.
The other benefit of monitoring systems is the supply of real time and in depth reports that are provided, offering invaluable insights into performance metrics and any potential errors that may arise, allowing for detailed analysis to be carried out at anytime from any place.
The over-riding reason for the majority of companies utilising monitoring systems is to ensure that any risk of downtime and unreliability is minimised as far as possible, but that is not to say that the other advantages offered by such a system should be overlooked.
Time, credibility and reliability all equate to money, and failure to provide basic securities and assurances for your clients will affect your profits and reputation, whatever business you are in. With Voip this effect is magnified due to the still unproven technology on which it is based.
So whatever reasons there may be for not switching to Voice Over IP yet, there are many more reasons why you should, and the gap between why and why not will only continue to increase for the very forseeable future. So if you want your business to get to that next level before the competition do yourself a favour and make the switch to a registered provider today.
About the Author:
Saul Saresi writes regularly about Voip systems and technology for his website which can be found here business phone to find out how much money you could save with your Voip service see here business voip system
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